Privacy Policy

The Town of Smyrna is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. Our

Privacy Policy applies to the Town of Smyrna web site and governs data collection and usage. By using the Town of Smyrna website, you consent to the data practices described in this statement.

The Town of Smyrna collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. We also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. In addition, the Town may obtain any additional non-private information that is readily available using Google Analytics.

Information about your computer hardware and software is automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. We use this information for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through our public message boards, this information may be collected and used by others. Note: the Town of Smyrna does not read any of your private online communications.

The information posted on the townofsmyrna.org website includes hypertext links or pointers to information and services created and maintained by other public and/or private organizations. The Town of Smyrna (“Town”) provides these links and pointers solely for your information and convenience. When you select a link to an outside website, you are subject to the privacy, copyright, security, and information quality policies of that website. Town:

1. Does not control or guarantee the accuracy, legality, relevance, timeliness, or completeness of information contained on a linked website;
2. Does not endorse linked websites, the views they express, or the products/services they offer;
3. Cannot authorize the use of copyrighted materials contained in linked websites;
4. Is not responsible for transmissions users receive from linked websites;
5. Does not control or guarantee the security or the privacy of the linked websites.

You use these sites at your own risk.

We encourage you to review the privacy statements of other web sites you choose to link to from the Town of Smyrna so that you can understand how those web sites collect, use and share your information. The Town of Smyrna is not responsible for the privacy statements or other content on web sites outside of the Town of Smyrna's family of web sites.

We collect and use your personal information to operate the Town of Smyrna Web site and deliver the services you have requested. We also uses your personally identifiable information to inform you of other products or services available from the Town of Smyrna and its affiliates. We may occasionally contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Town of Smyrna does not sell, rent or lease its customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Town of Smyrna, and they are required to maintain the confidentiality of your information.

The Town of Smyrna, as a local government in Tennessee, is subject to the Tennessee Open Records Act and any information not exempt by the ACT shall be open for public inspection or duplication.

We keep track of the web sites and pages our customers visit within Town of Smyrna, in order to determine what services are the most popular. This data is used to deliver customized content and advertising to customers who may be interested in a particular subject area.

The Town of Smyrna web site will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Town of Smyrna or the site; (b) protect and defend the rights or property of the Town of Smyrna; and, (c) act under exigent circumstances to protect the personal safety of users of the Town of Smyrna, or the public.

To help make our web site more responsive to the needs of our visitors, we use a standard feature of browser software, called a “cookie”, to assign each visitor a unique, random number that resides on your computer. The cookie does not identify the visitor, just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself, we won't know who you are, even if we assign a cookie to your computer as the only personal information a cookie can contain is information you supply. A cookie cannot read unrelated data off your computer. We use cookies to help us deliver a better, more personalized service. For example, we use cookies to track the pages and services on our web site visited by our users. We can build a better web site if we know which pages and features our users are visiting and how often. 

You have the option to accept or decline cookies. If you choose to decline cookies, the interactive features of the Town of Smyrna services of our web site may be limited.

We do not specifically solicit information from minors or information that will enable us to determine if the user is a minor. Since we do not restrict users based on their ages, we would like to ask parents to assist their children when children are asked to provide personal information online. We will also ask that children get their parents' permission before providing any information online. Because we are not able to determine the user's actual age, any information submitted by a minor, will be considered information submitted by an adult.

The Town of Smyrna strives to  secure your personal information from unauthorized access, use or disclosure. However, information security in not an absolute and the Town cannot absolutely guarantee the security of the information that it handles. The Town of Smyrna does strive to maintain a reasonable continuous process for implementing, reviewing and improving data security. We aspire to fully protect citizen information through the use of multiple information security controls, including technical, administrative and physical controls.

The content of townofsmyrna.org’s web pages are copyrighted and contains some third party graphics/images that are used with the copyright holder's consent. If you wish to use any of this content, you must obtain permission from the copyright holder before reproducing or otherwise using those graphics/images.

We may occasionally update this Privacy Policy to reflect the Town of Smyrna and customer feedback. We encourage you to periodically review this Policy to be

informed of how we protect your information.