FAQ

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Expand/Contract Questions and Answers

  • What is an excess flow valve?

  • How does an excess flow valve work?

  • Will an excess flow valve protect against all types of leaks?

  • Will an excess flow valve stop or reduce the flow of natural gas inside my home?

  • What should I do if I smell natural gas?

  • Why is Smyrna offering customers the option to install excess flow valves?

  • Who installs the excess flow valve?

  • Who pays for the installation of the excess flow valve?

  • How much does it cost to install an excess flow valve?

  • Can I spread out my payments in installments for the excess flow valve?

  • Can I add the cost of the excess flow valve to my bill?

  • Where does the excess flow valve get installed?

  • Can my plumber install the excess flow valve?

  • How do I know if an excess flow valve can be installed at my property?

  • How long will the excess flow valve last?

  • Can I take the excess flow valve with me if I move?

  • Will the installation of an excess flow valve affect my monthly bill?

  • Who should I contact to request an excess flow valve installation estimate?

  • How long do I have to decide whether or not I want to have an excess flow valve installed at my property?

  • Will my property and landscaping be disturbed during installation?

  • Will my gas supply be shut off during the installation?

  • How will the installation of an excess flow valve take place?

  • What should property owners do if a contractor or installer shows up with a backhoe and starts digging on their property without calling 811?

  • Who is eligible?

  • Is there a fee involved?

  • Are there other benefits to participating in the program?

  • Are there age restrictions?

  • How frequently are groups required to conduct litter pickups?

  • How do I find a roadway available for adoption?

  • How can I be alerted of Smyrna Parks events and programs such as the annual Independence Day Fireworks Show or Halloween in the Park?

  • How can I find a form or document I need?

  • How can I reserve a ballfield?

  • How can I reserve a community building?

  • How can I reserve a park shelter/pavilion?

  • I would like to sign my child up to play a recreational sport in Smyrna, how can I find each league?

  • Where is the Smyrna Parks and Recreation Department located?