Utilities (615) 355-5740

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** Applications for service can now be done online. See "Online Service Requests" below for signing up for new service, transferring service, or canceling service. **

smyrna utilities


Our Mission To Our Customers:

  • To provide an adequate supply of safe water and treatment of sanitary sewer as regulated by TDEC and EPA. 
  • To supply natural gas as regulated by Tennessee Public Utility Commission, DOT, and Office of Pipeline Safety. 
  • To provide customers services in a timely and courteous manner. 
  • To provide accurate and timely billing. 
  • To adjust rates as necessary to insure revenues offset expenditures. 
  • To plan for future growth and utility infrastructure.
  • To provide contingency and emergency plans


Fees for New Service

Water:  $30.00
(Additional $75.00 deposit on any rental property)
Gas deposits are also required on any commercial property but vary depending on usage of the past year.

Fee for Restoring Service

During Regular Office Hours
Water $45.00 - Gas $45.00

After Regular Office Hours
$25.00 Additional per service call

Online Service Requests

New Service
Transfer Existing Service
Disconnect Service




Utilities - Frequently Asked Questions

Utilities Map [PDF]

Natural Gas Mains and Appurtenances Tech Specs

Sanitary Sewer Standard Specifications for New Construction [PDF]

Town of Smyrna Water System Standard Specifications 2020 (TDEC Approved).._ 

Sanitary Sewer Overflow Evaluation Report (SSOER) [PDF]




Natural gas is colorless, ordorless and non-toxic.  An odorant with a “rotten eggs” smell is added for your protection. 

If you smell natural gas, leave the premises or area immediately.  DO NOT operate any electrical switches or other spark producers.

Call:  615-355-5742 M-F, 8-4:30

          615-459-6644 or 911 After hours and weekends.

A service technician will be dispatched.



Project Assistance

Giving those in our community in need a hand up with their utility bills. It's easy. All you have to do is add $1.00 to your monthly utility bill. Just ask the Smyrna Utility Representative how to help those unable to pay their utility bill.

Let's pull together to help our neighbors in need.